Shining Light in Dark Places
Specialist Biohazard & Trauma – Informed Hoarding Support
How Can We Help
Every person. Every home. Every story matters.
At PureClean Biohazard ltd, we understand that no two clients are the same. Every situation is unique and so is our response. Whether it’s a biohazard clean, a complex hoarding situation, or helping someone find dignity and safety again, we never turn anyone away. When someone is in need, we’re there with compassion, practical help, and hope.
That is how we help!
Our Why
People often ask why we started PureClean Bio Hazard Ltd. The truth is, we believe everyone deserves a shining light when things get dark.
It is about more than just cleaning; it is about restoring safety and dignity. We step into the hard places handling dangerous biohazards and extreme clutter—with the specialist training (Donna Hall & Thrive LDN) to do it right, and the heart to do it kindly.
We never walk away. Because we know the journey continues after the door closes, we created Together We Shine—our dedicated support community. Through our Peer Support WhatsApp Group and our Wednesday Power Hour, we stay by your side to make sure you never have to face the journey alone.
We restore the home, so you can restore your life.
Our Mission
We are here to do more than clean spaces; we are here to uplift lives. Our mission is to bring trust, compassion, and a human touch to every home we enter. We understand that every space tells a story, and we approach each one with care and respect, creating a safe, judgment-free environment where people can find peace, comfort, and hope.
Confidentiality And Sensitivity Above All
We believe that privacy and respect are the most important aspects of what we do. While we’re proud of the transformations we help create, most of the work we carry out is deeply personal and sensitive, which is why we don’t take photos or share images without the client’s permission and only then if it’s appropriate.
Whether it’s helping an individual with hoarding behaviours or managing biohazard cleaning, we maintain strict confidentiality. Our client’s peace of mind comes first, and we’re here to provide support without judgment — in an environment of complete trust and privacy.
For added discretion we do not use logo marked vehicles so your neighbours won’t know we are there unless you choose to tell them.
You can rely on us for a discreet, respectful service when it’s needed most.
Main Services
Our main services are listed below. If you are unsure whether we can assist with your specific needs, please contact us and we will be happy to help.
- Hoarding Services and support
- Hospital or respite discharge cleans
- Mental health support cleaning
- Deep cleaning
- Mould removal and treatment
- Sharps removal
- Waste removal
- Void properties
- Unattended death clean
- Commercial properties
- End of tenancy cleaning
- House clearances
- Fogging and sanitising
Community Projects and Specialist Support
Light in the Dark Fund
Hope when it’s needed most.
Funded through donations and Detail Up Club memberships, this fund allows us to step in for individuals facing extreme clutter, trauma, or biohazard conditions when no one else can. Every pound brings dignity, safety, and support back into someone’s life.
The Detail Up Club
A premium monthly cleaning service with heart.
For those who want more than the basics, the Detail Up Club offers deeper, personalised cleaning (think skirting boards, cupboards, windowsills and more). But it’s not just about spotless homes each membership also helps fund support for someone in crisis.
Together We Shine
A safe, gentle space to connect a free monthly Zoom session filled with cleaning tips, motivation, and support. Whether you’re managing clutter or just looking for encouragement, we’re here for you. We Shine brighter together.
PureClean Safe Home Certified
A trusted certification that confirms a property has been professionally cleaned and meets high standards of safety, hygiene, and wellbeing. Ideal for landlords, HMOs, social workers, sales managers, estate agents, and housing officers — whether it’s for move-ins, post-clearance, or supporting vulnerable tenants to maintain a safe home.
Photos
Accreditations
Testimonials
Sensitivity, compassion and utter professionalism during a very difficult time. Recommend to us by Cheshire Council for a very difficult job. Kate is brilliant thank you so much for the work that you do.
Rob
Kate & her team went above & beyond to clean & declutter my brother’s house.
They were extremely efficient & thorough, yet at the same time incredibly compassionate & understanding of the vulnerable adult whose home they were in. The results that they achieved were amazing, both in terms of the cleaning & also restoring a person’s dignity.
I wouldn’t hesitate to recommend Pureclean to anyone in my situation.
AR
Wow ! Boy was our oven dirty and now it is so sparkly clean it looks brand new! Really recommend.
Ally M
I’ve had Katie over today with the Alice charity and cleaned my living room which I struggled mostly and the kitchen and I’m ever so thankful thank you so much.
Leigh H
I had Katie, (Pureclean bio hazard ) do a deep clean on two bathrooms and a downstairs toilet, she did an amazing job, very professional, friendly, and did a much better job than I ever could have, at a very reasonable price, and got rid of marks I hadn’t thought possible, would definitely recommend, and I’m sure I will use her services again in the future, thanks.
Candi Y
Katie is Friendly, understanding, kind, professional & extremely good at her job.
She has helped me get on top of the cleaning & sorting. I am no longer well enough to do myself.
I would Absolutely, highly recommend her services, PureClean Bio Hazard.
Clair G
Katie was amazing at helping me to declutter… she was kind, patient and got the job done (something I’d been struggling with).
Would highly recommend.
Laura N-W
Absolutely amazing, thank you so much. Very highly recommend. If you need a business to just do a spot of cleaning or a full house clean defiantly use PureClean you won’t be disappointed.
Sarah L
Katie did a wonderful job of removing black mould from our bedroom ceiling. She’s so friendly and helpful, brilliant service, highly recommended.
Helen T
Katie is brilliant for cleaning. She is very friendly and outgoing. She came to my house to clean, and I was so pleased with her work. I would highly recommend Katie for cleaning.
Clare H
Katie is very professional and very bubbly and very understanding… she really is hard working and does such a good job .. highly recommend her.. you will not be disappointed.
Ritta B
What an amazing job completed on a very dirty conservatory interior! The difference now is incredible. It looks like new! The work was carried out professionally, thoroughly and with attention to the smallest detail, using non toxic products. I obtained a quote within 24 hours of my first enquiry and Katie adjusted her schedule to make sure the work was carried out to fit in with my house move. She is highly knowledgeable, professionally trained, works very hard and swiftly, but always with a positive and friendly attitude. She is not phased by the filthiest of jobs! A five star service, thank you so much. Highly recommended.
Lizzie J
